Tray.io Pricing (2026): Plans & Costs

Tray.io positions itself between Zapier and MuleSoft. The pricing reflects that: more than workflow tools, less than full iPaaS platforms. But the 'contact us' pricing model makes comparison shopping difficult.

Tray.io pricing starts at Contact for pricing (Annual) for the Pro plan.

Published Pricing

Pro

Contact for pricing
Annual
  • Visual workflow builder
  • Core connectors library
  • Merlin AI assistant
  • Standard support

Enterprise

Contact for pricing
Annual
  • Everything in Team
  • Custom SLAs
  • Dedicated CSM
  • SSO and advanced security
  • Unlimited workspaces

What They Don't Tell You

The listed price is just the starting point. Here are the costs that show up after you sign:

Task-based pricing Varies

Tray charges by 'tasks' (workflow steps executed). High-volume automations can burn through task allotments fast.

Connector costs Premium connectors extra

Some enterprise connectors (SAP, Workday) may require premium tier access or add-on fees.

Onboarding and training $5K-$25K

Tray's visual builder is more complex than Zapier. Most teams need onboarding to build production-quality workflows.

Task overages Per-task overage fees

Exceeding your task allocation triggers overage charges. Monitor usage carefully during high-volume periods.

What It Actually Costs: A Real Example

B2B SaaS company automating marketing ops and RevOps workflows

Team tier license (5 builders) $48,000
Task allocation (500K/month) Included
Task overages (3 months) $6,000
Onboarding package $10,000
Total Annual Cost $64,000 first year, ~$54,000 ongoing
Real cost per user: N/A (platform-level pricing)

The Bottom Line

Tray.io fills the gap between Zapier's simplicity and MuleSoft's complexity. For RevOps and marketing ops teams that need more power than Zapier without the enterprise overhead, it's a solid fit. Budget $36K-$72K/year for most mid-market deployments. The Merlin AI feature is promising but still maturing.

Read the full Tray.io review โ†’

Frequently Asked Questions

How much does Tray.io cost?

Tray doesn't publish pricing. Based on market data, expect $3K-$6K/month for Team tier. Enterprise contracts are custom and can exceed $100K/year for large deployments.

How does Tray.io compare to Workato?

Tray is typically 20-40% cheaper than Workato. Workato has broader enterprise adoption and more pre-built recipes. Tray's visual builder is more flexible for custom workflows. Both are significantly cheaper than MuleSoft.

Is Tray.io good for non-technical users?

Tray sits between Zapier and developer-focused tools. The visual builder doesn't require coding, but building production workflows takes more technical thinking than Zapier's trigger-action model. Most companies designate 2-3 'builders' who create workflows for the broader team.

About the Author

Rome Thorndike has spent over a decade working with B2B data and sales technology. He led sales at Datajoy, an analytics infrastructure company acquired by Databricks, sold Dynamics and Azure AI/ML at Microsoft, and covered the full Salesforce stack including Analytics, MuleSoft, and Machine Learning. He founded DataStackGuide to help RevOps teams cut through vendor noise using real adoption data.