Best Freshsales Alternatives in 2026
Freshsales is one of the most affordable CRMs on the market, but that doesn't mean it fits every team. If you've outgrown its customization limits, need deeper integrations, want better marketing automation, or simply prefer a different UX, there are strong options at every price point.
At a Glance
| Tool | Price | Best For | Key Difference |
|---|---|---|---|
| HubSpot CRM | Free – $150/user/mo | Marketing-led B2B companies that want CRM + marketing automation without separate tools | HubSpot bundles CRM, marketing automation, content management, and service tools in one platform. Freshsales can add marketing via Freshsales Suite, but HubSpot's marketing features are more mature and the content ecosystem is larger. |
| Pipedrive | $14 – $99/user/mo | Sales-focused teams that want the most intuitive pipeline management interface available | Pipedrive is built around visual pipeline management. Every feature decision centers on making the deal pipeline easier to work with. It's arguably the most intuitive CRM on the market for salespeople who hate data entry. |
| Zoho CRM | $14 – $52/user/mo | Budget-conscious teams that want extensive features and the option to expand into the broader Zoho ecosystem (45+ apps) | Zoho is the closest competitor to Freshsales on price and approach. Both are built for SMBs, both are Indian-headquartered companies with aggressive pricing. Zoho's advantage is the broader ecosystem: Zoho One ($45/user/month) gives you 45+ business apps including CRM, email, project management, accounting, and HR. |
| Salesforce | $25 – $330/user/mo | Companies outgrowing Freshsales that need enterprise-grade customization, a massive app ecosystem, and deep workflow automation | Salesforce is the enterprise standard for a reason: 5,000+ AppExchange apps, Apex customization, and virtually unlimited configurability. It's 4-5x the price of Freshsales and requires dedicated admin resources, but there's no ceiling on what you can build. |
| monday Sales CRM | $12 – $28/seat/mo | Teams already using monday.com for project management that want a CRM embedded in their existing workflow | monday Sales CRM is built on top of monday.com's work management platform. If your team already lives in monday.com, adding the Sales CRM module eliminates the need for a separate tool. The interface is visual, flexible, and familiar to monday.com users. |
| Copper | $23 – $134/user/mo | Teams that live in Google Workspace and want a CRM that feels like a native Google app | Copper is the CRM built from the ground up for Google Workspace. It lives inside Gmail and Google Calendar, syncs contacts from Google Contacts, and stores files in Google Drive. If your team's workflow is centered on Google tools, Copper reduces friction by keeping everything in one ecosystem. |
1. HubSpot CRM
Coverage & Capabilities
Full CRM with deal pipelines, contact management, email tracking, meeting scheduling, marketing automation (email campaigns, landing pages, social), content management, and service desk. Free tier supports unlimited users with feature limits.
The best Freshsales upgrade for teams that want CRM and marketing in one platform. The free tier is competitive with Freshsales Free, and the marketing tools are significantly stronger. Watch out for contact-based pricing spikes on higher tiers.
2. Pipedrive
Coverage & Capabilities
Visual deal pipeline, contact management, email tracking, activity reminders, web forms, workflow automation, AI sales assistant, reporting, and 350+ integrations. Focused entirely on sales workflow, no marketing or service modules.
Pick Pipedrive over Freshsales if your team values UX and pipeline management above all else. It's slightly pricier but consistently earns higher satisfaction scores from sales reps.
3. Zoho CRM
Coverage & Capabilities
Full CRM with workflow automation, custom modules, analytics, AI assistant (Zia), email marketing, social media integration, web forms, inventory management, and territory management. The Zoho One bundle adds 45+ products.
If you're comparing Freshsales and Zoho CRM purely on features and pricing, they're closely matched. Zoho wins on ecosystem breadth. Freshsales wins on modern UX. Choose based on which interface your team prefers.
4. Salesforce
Coverage & Capabilities
Everything. CRM, CPQ, marketing (Pardot/SFMC), service, analytics (Tableau), AI (Einstein), commerce, and thousands of industry solutions. The ecosystem depth is unmatched. The complexity and cost are also unmatched.
Don't migrate to Salesforce because you think you should. Migrate because you've genuinely hit Freshsales' customization limits, need integrations that only exist on AppExchange, or have 100+ users requiring enterprise governance.
5. monday Sales CRM
Coverage & Capabilities
Contact management, deal pipelines, lead management, email tracking, automation, dashboards, and native integration with monday.com work management. Less specialized than dedicated CRMs but strong for teams that value workflow flexibility.
Only consider this if you're already a monday.com customer. As a standalone CRM, Freshsales or Pipedrive are stronger choices. But if your whole company runs on monday.com, the CRM add-on is convenient and avoids another tool login.
6. Copper
Coverage & Capabilities
Gmail-native CRM, pipeline management, contact and lead management, task automation, Google Calendar and Drive integration, project tracking, and reporting. Designed for relationship-driven businesses like agencies, consulting firms, and real estate.
A solid Freshsales alternative for Google-centric teams in relationship-heavy businesses. Not ideal for high-volume outbound sales or large enterprise deployments.
How We Chose These Alternatives
We evaluated these alternatives based on pricing transparency, feature depth for SMB and mid-market teams, CRM ecosystem maturity, and demand from our database of 23,000+ job postings.
Frequently Asked Questions
Is Freshsales better than HubSpot?
Freshsales is cheaper per user and has a simpler setup. HubSpot has a stronger marketing suite, a larger ecosystem, and more community resources. For pure CRM at the lowest cost, Freshsales wins. For CRM + marketing in one platform, HubSpot wins.
Why would someone switch from Freshsales?
Common reasons: hitting customization limits with complex workflows, needing deeper integrations (Freshsales' app ecosystem is smaller than HubSpot or Salesforce), wanting stronger marketing automation, or scaling beyond 50-100 users where enterprise CRM features become necessary.
What's the cheapest Freshsales alternative?
Zoho CRM matches Freshsales at $14/user/month for the standard tier. HubSpot's free CRM supports unlimited users (with feature limits). Both are viable if price is the primary concern.
Can I migrate from Freshsales to another CRM?
Yes. Most CRMs offer import tools that accept CSV exports from Freshsales. The data migration is straightforward for contacts, deals, and activities. The harder part is recreating workflows, automations, and integrations in the new platform. Budget 2-4 weeks for a clean migration.