Best Salesforce Alternatives in 2026
Salesforce is the dominant CRM, but it comes with enterprise-grade complexity and pricing. At $165/user/mo for Enterprise (plus implementation, admin costs, and add-ons), many teams spend $150K-250K/year on a platform they use at 20% of its capability. If you need a CRM that's simpler, cheaper, or better suited to your specific workflow, here are the alternatives worth considering.
At a Glance
| Tool | Price | Best For | Key Difference |
|---|---|---|---|
| HubSpot CRM | Free – $150/user/mo | Marketing-led B2B companies under 200 employees | Free CRM + native marketing automation — no separate MAP needed |
| Zoho CRM | $14 – $45/user/mo | Budget-conscious teams wanting an all-in-one suite | Zoho One ($45/user/mo) gives you 45+ apps — CRM, email, projects, HR, finance |
| Pipedrive | $15 – $99/user/mo | Sales teams who want a visual, deal-focused CRM | Pipeline-centric design with drag-and-drop deal management |
| Microsoft Dynamics 365 | $65 – $135/user/mo | Organizations already deep in the Microsoft ecosystem | Native Microsoft 365 integration — Outlook, Teams, Excel, Power BI |
| Copper CRM | $23 – $99/user/mo | Small teams that live in Google Workspace | Built natively into Gmail — auto-logs emails, creates contacts from inbox |
| Monday Sales CRM | $12 – $28/user/mo | Teams already using Monday.com for project management | CRM built on Monday's flexible work management platform |
1. HubSpot CRM
Coverage & Capabilities
Full CRM suite with Sales, Marketing, and Service Hubs. Strong for inbound and content-driven growth. Less customizable than Salesforce for complex deal structures.
The most popular Salesforce alternative. Start free, grow into paid tiers. Best if your growth is marketing-led and you want CRM + marketing in one platform.
2. Zoho CRM
Coverage & Capabilities
Full CRM with workflow automation, AI (Zia), and multi-org support. Smaller integration ecosystem than Salesforce. Free tier for up to 3 users.
The best value alternative. Zoho One at $45/user/mo for 45+ apps is unmatched. Trade-off: smaller ecosystem and less polish.
3. Pipedrive
Coverage & Capabilities
Strong visual pipeline management. Built for salespeople, not admins. Limited marketing automation. Simple and focused.
Best for sales-first teams that want a clean, visual pipeline without CRM bloat. Not suited for complex enterprise needs.
4. Microsoft Dynamics 365
Coverage & Capabilities
Full CRM + ERP platform. Strong in regulated industries. Power Platform extends functionality. Smaller third-party ecosystem than Salesforce.
The natural choice for Microsoft shops. Deep 365 integration, compliance certifications, and the Power Platform make it compelling if you're already invested in Microsoft.
5. Copper CRM
Coverage & Capabilities
Google Workspace-only CRM. Auto-logging and contact creation from Gmail. Limited customization but zero-friction for Google users.
The best CRM for Google Workspace teams who want zero friction. Auto-logs emails and creates contacts automatically. Not suited for teams that need advanced automation.
6. Monday Sales CRM
Coverage & Capabilities
Visual CRM with pipeline management. Inherits Monday's flexibility and UX. Less mature as a CRM than purpose-built alternatives.
Best if you're already on Monday.com and want a unified platform. The CRM is newer and less mature than HubSpot or Pipedrive but improving rapidly.
How We Chose These Alternatives
We evaluated alternatives based on pricing transparency, ease of setup, integration ecosystem, and job market demand from our analysis of 23,000+ job postings across 9,000+ companies.
Frequently Asked Questions
What is the best free Salesforce alternative?
HubSpot CRM Free is the strongest free alternative — it includes contact management, deal tracking, email integration, and basic reporting. Zoho CRM also offers a free tier for up to 3 users.
Can you migrate from Salesforce to another CRM?
Yes. HubSpot, Zoho, and Dynamics 365 all offer migration tools and services. The main challenges are re-creating custom objects, workflow automations, and third-party integrations. Plan for 4-8 weeks for a mid-size migration.
Which Salesforce alternative is best for small businesses?
HubSpot (free + marketing tools), Pipedrive ($15/user/mo for simplicity), or Zoho CRM ($14/user/mo for value). All three are dramatically cheaper and simpler than Salesforce for teams under 20 people.